Responsible Gaming

At Spinbit Casino, we are committed to providing a safe and enjoyable gaming environment for all our players in New Zealand. We understand that while online gaming is a form of entertainment for most people, it can potentially lead to problematic behavior for some individuals. This Responsible Gaming policy outlines our commitment to player protection and the tools we provide to help you maintain control over your gaming activity.

Spinbit NZ takes responsible gaming seriously and complies with all applicable New Zealand gambling regulations. We encourage all players to gamble responsibly and within their means. This page provides information about self-assessment, setting limits, self-exclusion options, and support resources available to our players.

1. Understanding Responsible Gaming

Responsible gaming means playing for entertainment while maintaining control over the time and money you spend. At Spinbit Casino, we believe that gambling should be a fun and enjoyable activity, not a way to make money or solve financial problems.

2. Self-Assessment Tools

Spinbit Casino provides self-assessment tools to help you evaluate your gaming behavior. Regular self-assessment can help you identify potential issues early and take proactive steps to maintain healthy gaming habits.

2.1 Warning Signs of Problem Gambling

Ask yourself the following questions to assess your gaming behavior:

• Do you spend more time or money gambling than you can afford?
• Do you feel guilty or anxious about your gambling?
• Have you tried to cut down on gambling but found it difficult?
• Do you gamble to escape problems or relieve feelings of anxiety or depression?
• Have you lied to family or friends about your gambling activities?
• Have you borrowed money or sold possessions to fund gambling?
• Has gambling caused problems in your relationships or work?
• Do you feel the need to gamble with increasing amounts of money?

If you answered "yes" to one or more of these questions, you may be developing a gambling problem. We strongly encourage you to use our responsible gaming tools or seek professional help.

3. Setting Limits at Spinbit Casino

One of the most effective ways to maintain control over your gaming is to set personal limits. Spinbit Casino NZ offers a comprehensive range of limit-setting tools that you can access through your account settings at any time after Spinbit login.

3.1 Deposit Limits

Set maximum amounts you can deposit into your Spinbit Casino account over specific time periods:

• Daily Deposit Limit: Maximum amount you can deposit in a 24-hour period
• Weekly Deposit Limit: Maximum amount you can deposit over 7 days
• Monthly Deposit Limit: Maximum amount you can deposit over 30 days

Once set, deposit limits take effect immediately. If you wish to increase a limit, there is a 48-hour cooling-off period before the change takes effect. Decreases to limits are applied instantly.

3.2 Loss Limits

Set maximum amounts you're willing to lose over specific periods:

• Daily loss limits
• Weekly loss limits
• Monthly loss limits

3.3 Session Time Limits

Set reminders or automatic logout timers to help you manage the amount of time you spend playing at Spinbit Casino. You can configure time limits from 30 minutes to several hours, depending on your preferences.

3.4 Wager Limits

Restrict the maximum amount you can wager on individual bets or per gaming session. This helps prevent impulsive high-stakes gambling and keeps your gaming within comfortable boundaries.

4. Reality Check Feature

Spinbit Casino New Zealand offers a reality check feature that displays pop-up notifications at regular intervals during your gaming session. These reminders show:

• How long you've been playing
• Your net wins/losses for the session
• Total amount wagered during the session
• Options to continue playing or take a break

5. Take a Break (Cooling-Off Period)

If you feel you need a short break from gambling, Spinbit Casino offers a "Take a Break" feature. You can temporarily suspend your account for the following periods:

• 24 hours
• 48 hours
• 7 days
• 30 days

During this cooling-off period, you will not be able to access your Spinbit Casino account, make deposits, or place bets. You will also not receive any promotional communications from us during this time. Once the period expires, your account will automatically reactivate, though you can extend the break if needed.

6. Self-Exclusion

For players who require a longer break or wish to permanently close their account, Spinbit Casino NZ provides self-exclusion options. Self-exclusion is a more serious measure that should be considered if you feel your gambling is becoming problematic.

6.1 Temporary Self-Exclusion

You can self-exclude your Spinbit Casino account for the following periods:

• 3 months
• 6 months
• 12 months

6.2 Permanent Self-Exclusion

If you wish to permanently close your Spinbit account, you can request permanent self-exclusion. This decision is irreversible, and your account will be closed indefinitely. All pending bonuses, promotional offers, and loyalty points will be forfeited.

6.3 How to Self-Exclude

To initiate self-exclusion at Spinbit Casino:

1. Log in to your Spinbit login account
2. Navigate to "Account Settings" or "Responsible Gaming"
3. Select "Self-Exclusion" and choose your preferred period
4. Confirm your decision via email verification

Alternatively, you can contact our customer support team via live chat or email at support@spinbitt.com to request self-exclusion.

7. National Self-Exclusion Programs

In addition to Spinbit Casino's self-exclusion options, New Zealand players can also register with national self-exclusion programs that cover multiple gambling operators.

8. Underage Gambling Prevention

Spinbit Casino has a strict policy against underage gambling. All players must be at least 18 years old to register and play at Spinbit Casino New Zealand. We implement rigorous age verification procedures during the registration and withdrawal processes.

8.1 Parental Controls

We recommend that parents and guardians install filtering software to prevent minors from accessing online gambling sites:

• Net Nanny: Comprehensive parental control software
• GamBlock: Specialized software that blocks access to gambling websites
• Betfilter: Free filtering software specifically for gambling sites
• Qustodio: Cross-platform parental control application

9. Support and Resources

If you or someone you know is experiencing gambling-related problems, help is available. Spinbit Casino works with reputable organizations that provide confidential support, counseling, and treatment for problem gambling.

9.1 New Zealand Support Organizations

9.2 International Support Organizations

10. Financial Management

Managing your finances responsibly is a key aspect of safe gambling. Spinbit Casino recommends the following practices:

• Set a gambling budget and stick to it
• Keep gambling funds separate from essential living expenses
• Never gamble with borrowed money
• Avoid using credit cards for gambling deposits
• Keep track of your wins and losses
• Never gamble to recover losses
• Treat gambling as entertainment, not investment

11. Staff Training and Support

All Spinbit Casino customer support staff receive comprehensive training on responsible gaming practices. Our team is equipped to:

• Recognize signs of problem gambling behavior
• Provide information about responsible gaming tools
• Assist players in setting limits or self-excluding
• Direct players to appropriate support resources
• Handle sensitive situations with discretion and empathy

12. Responsible Marketing

Spinbit Casino is committed to responsible marketing practices. We ensure that:

• All marketing communications include responsible gaming messages
• Promotional materials do not target vulnerable groups or minors
• Bonuses and promotions are presented with clear terms and conditions
• Players can opt-out of marketing communications at any time
• Self-excluded players are removed from all marketing databases
• We comply with New Zealand advertising standards for gambling operators

13. Monitoring and Review

Spinbit Casino New Zealand continuously monitors player activity to identify potentially problematic gambling behavior. Our system uses advanced algorithms to detect:

• Unusual deposit patterns or frequency
• Excessive time spent gambling
• Patterns consistent with chasing losses
• Sudden increases in wager amounts
• Multiple failed deposit attempts

If concerning patterns are detected, our team may proactively reach out to offer support, suggest responsible gaming tools, or recommend taking a break from gambling.

14. Privacy and Confidentiality

All information related to your use of responsible gaming tools, self-exclusion requests, or contacts with support organizations remains strictly confidential. Spinbit Casino treats all player data with the highest level of security and privacy in accordance with our Privacy Policy and applicable New Zealand data protection regulations.

15. Complaints and Feedback

If you have concerns about our responsible gaming practices or wish to provide feedback, please contact our dedicated Responsible Gaming team at responsiblegaming@spinbitt.com. We take all feedback seriously and continuously work to improve our player protection measures.

16. Our Commitment

Spinbit Casino is dedicated to maintaining the highest standards of player protection and responsible gaming. We continuously review and update our policies and procedures to ensure we provide a safe gambling environment for all our players in New Zealand.

Remember, gambling should be fun. If it stops being enjoyable, it's time to take a break. At Spinbit Casino bonus promotions and gaming opportunities are designed to enhance your entertainment experience, not to encourage problematic behavior.

Play responsibly. Stay in control. Enjoy the game.

Last updated: January 2026