Privacy Policy

Last Updated: January 2026

Spinbit Casino ("Spinbit," "we," "us," or "our") is committed to protecting the privacy and security of personal information provided by our users in New Zealand. This Privacy Policy explains how Spinbit collects, uses, stores, and protects your personal data when you access Spinbit Casino NZ services, including our website and gaming platform.

By creating an account with Spinbit or using Spinbit login services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. We comply with the New Zealand Privacy Act 2020 and applicable data protection regulations.

1. Information We Collect

1.1 Personal Information

When you register with Spinbit Casino or use Spinbit Casino NZ services, we collect the following personal information:

• Identity Information: Full name, date of birth, gender, and residential address
• Contact Information: Email address, phone number, and mailing address
• Account Credentials: Username, password (encrypted), and security questions for Spinbit login
• Financial Information: Payment method details, transaction history, deposit and withdrawal records
• Verification Documents: Government-issued ID, proof of address, and payment verification documents required for account verification
• Gaming Information: Game preferences, betting history, wagering patterns, and Spinbit Casino bonus participation

1.2 Technical Information

We automatically collect technical data when you access Spinbit:

• IP address and geographic location
• Device type, operating system, and browser information
• Session duration and pages visited
• Cookies and similar tracking technologies
• Referral source and clickstream data

1.3 Communication Records

We maintain records of your communications with Spinbit Casino, including:

• Customer support inquiries and live chat conversations
• Email correspondence
• Survey responses and feedback
• Marketing preference selections

2. How We Use Your Information

Spinbit uses your personal information for the following purposes:

2.1 Account Management

• Creating and maintaining your Spinbit Casino NZ account
• Processing Spinbit login requests and authenticating your identity
• Verifying your age and eligibility to use our services in New Zealand
• Managing account settings and preferences

2.2 Transaction Processing

• Processing deposits, withdrawals, and payment transactions
• Managing Spinbit Casino bonus awards and promotions
• Maintaining accurate financial records
• Detecting and preventing fraudulent transactions

2.3 Service Improvement

• Analyzing gaming patterns to enhance user experience
• Developing new features and services for Spinbit New Zealand players
• Conducting market research and performance analytics
• Testing and optimizing platform functionality

2.4 Communication

• Sending account notifications and transaction confirmations
• Providing customer support through various channels
• Delivering promotional offers and Spinbit Casino bonus information (with your consent)
• Sending important updates about policy changes or service modifications

2.5 Legal Compliance

• Complying with New Zealand gaming regulations and licensing requirements
• Implementing responsible gaming measures and self-exclusion programs
• Preventing money laundering and fraud
• Responding to legal requests and law enforcement inquiries
• Resolving disputes and enforcing our Terms of Service

3. Legal Basis for Processing

Spinbit processes your personal information based on the following legal grounds:

• Contractual Necessity: Processing required to provide Spinbit Casino services and fulfill our agreement with you
• Legal Obligation: Compliance with New Zealand laws, including anti-money laundering and responsible gaming regulations
• Legitimate Interests: Fraud prevention, security measures, and service improvement
• Consent: Marketing communications and optional data processing activities (you may withdraw consent at any time)

4. Data Sharing and Disclosure

Spinbit may share your personal information with the following parties:

4.1 Service Providers

We work with trusted third-party service providers who assist in operating Spinbit Casino NZ:

• Payment processors for deposit and withdrawal transactions
• Identity verification services for account authentication
• Cloud hosting and data storage providers
• Customer support platforms
• Marketing and analytics tools

4.2 Business Partners

• Game providers and software developers
• Affiliate partners (limited information only)
• Marketing partners for promotional campaigns

4.3 Legal and Regulatory Authorities

We may disclose information when required by law or to:

• New Zealand regulatory bodies and gaming authorities
• Law enforcement agencies investigating suspected illegal activities
• Financial intelligence units for anti-money laundering purposes
• Courts and legal advisors in connection with legal proceedings

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. Spinbit will notify you of any such change and ensure continued protection of your data.

5. Data Security

Spinbit implements comprehensive security measures to protect your personal information:

5.1 Technical Safeguards

• Encryption: SSL/TLS encryption for all data transmission, including Spinbit login sessions
• Secure Storage: Encrypted databases with restricted access controls
• Firewalls: Multi-layer firewall protection against unauthorized access
• Regular Security Audits: Third-party penetration testing and vulnerability assessments
• DDoS Protection: Advanced systems to prevent service disruptions

5.2 Organizational Safeguards

• Employee training on data protection and privacy practices
• Strict access controls limiting who can view your information
• Confidentiality agreements with all staff and contractors
• Regular monitoring for suspicious activities
• Incident response procedures for data breaches

5.3 Your Responsibility

Please protect your Spinbit Casino account by keeping your login credentials confidential, using strong passwords, and logging out after each session. Never share your account details with others.

6. Data Retention

Spinbit retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active Accounts: Data retained throughout the duration of your active Spinbit NZ account
• Closed Accounts: Information retained for 7 years after account closure to comply with New Zealand financial and gaming regulations
• Transaction Records: Financial transaction history retained for 7 years for audit and legal purposes
• Marketing Data: Deleted within 30 days of unsubscribing from marketing communications
• Technical Logs: Server logs and session data typically retained for 12 months

After the retention period expires, we securely delete or anonymize your personal information in accordance with data protection best practices.

7. Your Privacy Rights

Under New Zealand privacy law, you have the following rights regarding your personal information held by Spinbit:

7.1 Access Rights

• Request a copy of personal information we hold about you
• Access your account information through the Spinbit login portal
• Request details about how your data is being used

7.2 Correction Rights

• Update or correct inaccurate personal information
• Complete incomplete records
• Modify account details through your profile settings

7.3 Deletion Rights

• Request deletion of your personal information (subject to legal retention requirements)
• Close your Spinbit Casino NZ account
• Request removal from marketing lists

7.4 Restriction Rights

• Object to certain types of data processing
• Opt-out of marketing communications
• Disable non-essential cookies

7.5 Portability Rights

• Receive your personal data in a structured, commonly used format
• Transfer your information to another service provider (where technically feasible)

7.6 Exercising Your Rights

To exercise any of these rights, contact our Privacy Officer at privacy@spinbitt.com. We will respond to your request within 20 working days as required by New Zealand law. Some requests may require identity verification to prevent unauthorized access to your information.

8. Cookies and Tracking Technologies

Spinbit uses cookies and similar technologies to enhance your experience on our platform:

8.1 Types of Cookies

• Essential Cookies: Required for Spinbit login functionality, account security, and basic site operations
• Performance Cookies: Analyze how you use Spinbit Casino to improve performance and user experience
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your interaction with Spinbit Casino bonus offers and promotional content

8.2 Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling essential cookies may affect your ability to use certain features of Spinbit New Zealand services.

8.3 Third-Party Cookies

Our website may include cookies from third-party service providers for analytics, advertising, and social media integration. These parties have their own privacy policies governing cookie usage.

9. International Data Transfers

While Spinbit Casino NZ primarily operates within New Zealand, some data processing may occur internationally:

• Cloud servers may be located in jurisdictions with adequate data protection standards
• Payment processors may transfer financial data through international banking networks
• Game providers may process technical data from servers outside New Zealand

Spinbit ensures that all international data transfers comply with New Zealand privacy law and include appropriate safeguards such as contractual clauses, encryption, and security certifications.

10. Children's Privacy

Spinbit Casino services are strictly for individuals aged 18 and over. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from someone under 18, we will immediately delete that information and close the account. Parents or guardians who believe their child has provided information to Spinbit should contact us immediately.

11. Marketing Communications

With your consent, Spinbit may send promotional communications about:

• Spinbit Casino bonus offers and promotions
• New game releases and features
• Special events and tournaments
• Loyalty program benefits

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any promotional message or adjusting your communication preferences in your account settings. Opting out of marketing communications will not affect transactional emails such as account notifications and payment confirmations.

12. Third-Party Links

Spinbit Casino may contain links to third-party websites, including payment providers and game developers. This Privacy Policy applies only to Spinbit services. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies before providing any personal information.

13. Data Breach Notification

In the unlikely event of a data breach that poses a risk to your personal information, Spinbit will:

• Notify affected users within 72 hours of discovering the breach
• Report the incident to New Zealand privacy authorities as required by law
• Provide details about the nature of the breach and steps being taken to address it
• Offer guidance on protecting your account and information
• Implement additional security measures to prevent future incidents

14. Changes to This Privacy Policy

Spinbit reserves the right to update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes by posting a notice on our website or sending an email to your registered address. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of Spinbit New Zealand services after policy updates constitutes acceptance of the revised terms.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how Spinbit handles your personal information, please contact us:

• Privacy Officer: privacy@spinbitt.com
• Customer Support: support@spinbitt.com
• General Inquiries: Available 24/7 through Spinbit login portal live chat

We aim to respond to all privacy inquiries within 5 business days. For urgent matters, please mark your communication as "Urgent Privacy Request."

Complaints

If you believe Spinbit has not adequately addressed your privacy concerns, you have the right to lodge a complaint with the New Zealand Office of the Privacy Commissioner at www.privacy.org.nz.